
"Helping businesses to better understand their customers and hence deliver great customer experiences."
My Customer Lens
Year or founding: 2017
Location: United Kingdom
Real-time feedback aggregation - future-proofing firms to compete on experience
Strong relationships matter in professional services and quickly discovering client needs is a competitive advantage. But making sense of the growing volume of unstructured feedback has been a slow and manual process.
So MyCustomerLens developed real-time feedback aggregation, to quickly provide the actionable insights that firms need to protect and grow revenues.
3 WORDS
Real-time - Feedback - Aggregation
AN ACHIEVEMENT
We believe in building partnerships and providing insights with context, and this led to us winning an industry award for research innovation.
AN ADVICE
Focus on a problem you're passionate about solving, and build a supportive network around you. Most challenges you face have already been experienced and solved by somebody else.